Description
Job Description
Assist NARS’ Compliance/Legal departments with analyzing data and ensuring adjuster’s handling of time limit demands and pleading responses are timely and appropriate.
Work closely with the Compliance/Legal departments in reviewing urgent mail, scheduling deadlines for adjuster’s relative to the handling of time limit demands and lawsuits and communicating with adjusters to ensure deadlines are protected.
Essential Duties and Responsibilities:
- Maintain tracking logs/calendars and reports relating to outstanding demands and answers.
- Monitor, review and assess NARS’ e-mail boxes relating to lawsuits and demands to ensure that lawsuits and demands are properly logged, tracked, and distributed to the appropriate file handlers.
- Communicate with NARS’ adjusters to obtain updates on time limit demands and pleadings and ensure NARS’ claims system is updated appropriately.
- Monitor upcoming trial dates and ensure NARS’ adjusters are aware of trial roundtable calls.
- Demonstrate a strong commitment to the mission and values of the organization.
- Maintain strict confidentiality of client, company, and personnel information.
- Provide needed support for Legal/Compliance on special projects
Work Environment Requirements:
- This role requires extended periods of computer screen usage for tasks such as data entry, research, and virtual meetings.
- The ability to maintain focus and productivity while working for long hours in front of a screen is essential.
Qualification Requirements
Education / Licensing
- High School Diploma or equivalent required, 2-year degree or higher preferred.
- Must have 2+ years of claims/data entry Experience
- Must possess or have the ability to obtain a Florida Adjuster’s license or other required jurisdictional licensing.
Technical Skills:
- Advanced level of Microsoft Office – Excel and Word.
- Ability to work in claims handling software systems.
- Ability to use Microsoft Teams’ calendar and chat functions.
- Advanced ability to work independently.
- Advanced level of organization and time management skills.
- Advanced level written and verbal communication skills.
- Advanced level of communication with managers and colleagues.
- Must be able to analyze claims data and explain and appropriately respond to management and Directors regarding history and chronology of claims as it relates to receipt of demands or receipt of lawsuits.
- Must be detail oriented and comfortable with calculating due dates.
Abilities:
- Willingness to work flexible hours.
- Repeated use of keyboard, mouse, and exposure to computer screens from either a desktop or laptop computer.
- Requires long periods of sitting.
- Willingness to engage in verbal/phone communications with colleagues.