Description
Claims Intake Representative
***Bilingual Spanish Required***
Work From Home
Work Schedule:
- 11am-8pm (Monday-Friday)
Comprehensive Benefits Package
- Medical, Dental, Vision Insurance
- Paid Time Off Program
- 401k
- And Much More!
Premier TPA with Growth Opportunities is searching for a Claims Intake Representative to: Provide technical and telephonic customer service support for the claim department representatives by setting up first notice of loss claims.
Essential Duties and Responsibilities:
- Provide telephone service and assistance to all company customers and other claim related parties.
- Respond to customer inquiries in a polite, timely and accurate manner.
- Enter and maintain required claim information into company claim system.
- Notify appropriate technical personnel regarding both new losses and technical inquiries.
- Provide pre-and-post loss material to assigned customers as required.
- Performs other assigned tasks and duties as required or directed.
Work Environment Requirements:
- This role requires extended periods of computer screen usage for tasks such as data entry, research, and virtual meetings.
- The ability to maintain focus and productivity while working for long hours in front of a screen is essential.
Education / Experience:
- High School Diploma or equivalent required, 2-year degree or higher preferred.
- Bilingual Spanish abilities including translation required.
- 2+ years of customer service experience preferred.